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Universal Credit Network – Quarterly Meeting

29th October 2019 @ 10:00 am - 12:00 pm

Are you a member of a community organisation or individual working with Universal Credit users?

The Universal Credit Network (UCN) is a quarterly meeting for people working in charities and public facing community organisations that work with Universal Credit claimants on the front-line. At the UCN, attendees have the opportunity to meet with UC experts and have their concerns and queries regarding UC answered.

The meetings are a vital resource that ensures service providers are equipped with all the information and knowledge they need to provide the best support and advice for service users and Universal Credit claimants.

The UCN is aims to provide functional knowledge of the Universal Credit system, and filling in grey areas of knowledge and know-how that staff might come across when working with claimants.

Attendees will also have the opportunity to share information on theirs, or other, support services available in the borough for people affected by Universal Credit.

Find out more about the network here.


Who the UCN is aimed at:

The UCN is aimed at staff at community organisations and non-profits working with Universal Credit claimants on a regualr basis. If you work for a charity, non-profit, NGO, organisation, or other company that provides help, advice, and support to UC claimants then the UCN is for you!


What to expect:

At the next meeting, a guest panel will hold a Q&A to answer your questions on Universal Credit. The panel will be comprised of experts from DWP, Citizen’s Advice, Southwark Law Centre, and Southwark Council. We will also have a series of presentations from Southwark based charities that support local communities and those affected by UC.



10 : 00am

Welcome from the Chair

Tim Clark- Citizen’s Advice Southwark

10 : 10 am

UC Updates

Will Harwood- DWP

10 : 20 am

UC for Homeowners and Leaseholders

Helen Walpole- Citizen’s Advice Southwark

10 : 30 am

Help to Claim- Citizen’s Advice Southwark

Tim Clark – Citizen’s Advice Southwark

10 : 40am

Information on Turn2us Service

Matthew Allgood- United St. Saviours

10 : 45 am

Information on services available at Pecan



Main feature: Q&A Panel with Experts on the Universal Credit system

DWP; Southwark Law Centre; Citizens Advice Southwark; Southwark Council

11: 40am

Information Exchange

11: 50 am

Summary – ideas for the next meeting

Fill in Feedback Forms

12: 00pm


We want the UCN to answer your needs.

If there is anything you would like the panel to discuss, or you have any other suggestions for the meeting, please email:



29th October 2019
10:00 am - 12:00 pm


Community Southwark
020 7358 7023


Bells Garden Community Centre
19 Buller Close
London, SE15 6UJ United Kingdom
+ Google Map
020 7358 7020

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