The Universal Credit Network (UCN) is a quarterly meeting for people working in charities and public facing community organisations that work with Universal Credit claimants on the front-line. At the UCN, attendees have the opportunity to meet with UC experts and have their concerns and queries regarding UC answered.

The meetings are a vital resource that ensures service providers are equipped with all the information and knowledge they need to provide the best support and advice for service users and Universal Credit claimants.

The UCN aims to provide functional knowledge of the Universal Credit system, and fill in grey areas of knowledge and know-how that staff might need when working with claimants.

Attendees will also have the opportunity to share information on support services available.

Book your spot here.

Who the UCN is aimed at:

The UCN is aimed at staff working with Universal Credit claimants on the front line on a regular basis. If you work for a charity, non-profit, NGO, community organisation, or other company that provides help, advice, and support to UC claimants then the UCN is for you!

What to expect:

At the next meeting, a guest panel will hold a Q&A to answer your questions on Universal Credit. The panel will be comprised of experts from DWP, Citizen’s Advice, Southwark Law Centre, and Southwark Council. We will also have a series of presentations from other organisations and programmes that could be of support to local communities and those affected by UC.

10 : 00am Welcome from the Chair – Sally Causer- Southwark Law Centre

10 : 10 am UC Updates – Will Harwood- DWP

10 : 30 am Barclays: LifeSkills for Adult Learners programme – Vijay Bedarkar- Barclays Bank

10 : 40 am London Mutual Credit Union

10 : 50 am Applying for Council Tax Reductions & Universal Credit – Eugene Nixon – Southwark Council

11 : 00am Help to Claim – the support available – Citizens Advice Southwark

11 : 20am Update on resources available

Info on EU Settlement : Southwark Law Centre
Community Southwark website online resources
11: 45am Information exchange

Summary – ideas for the next meeting
Dates and plans for workshops
11:55am Fill in Feedback Forms

12: 00pm Close

We want the UCN to answer your needs.

If there is anything you would like the panel to discuss, or you have any other suggestions for the meeting, please email:

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